1. Introduction

Welcome to Clean Me Marketplace Ltd’s mobile car wash booking app (”Clean Me”). Clean Me Marketplace Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our App.

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, contact information, and payment details when you use the App to book car wash services.

b. Usage Information: We may collect information about how you use the App, including your interactions with the App’s features and content.

c. Device Information: We may collect information about your mobile device, including its unique device identifier, IP address, operating system, and browser type.

3. Use of Information

a. To Provide Services: We use your personal information to facilitate and process car wash bookings, payments, and provide customer support.

b. To Improve Our App: We may use usage and device information, including data from Google Analytics, to analyze app performance, identify issues, and improve user experience.

4. Disclosure of Information

a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in providing the App’s features, such as payment processing and analytics.

b. Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety or that of others.

5. Analytics and Tracking

We use Google Analytics to collect and analyze usage and device information to improve the functionality and performance of our App. Google Analytics may use cookies and similar tracking technologies. You can review Google’s privacy policy here: https://policies.google.com/privacy.

6. Your Choices

a. Opt-Out of Analytics: You can opt-out of Google Analytics by using Google’s Opt-Out Browser Add-on, available here: https://tools.google.com/dlpage/gaoptout.

b. Access and Correct Your Information: You may access and correct your personal information by contacting us at admin@cleanme.co.uk

c. Delete your account and data: You may delete your Clean Me App account and all your data by following these instructions at https://www.cleanme.co.uk/deleting-your-clean-me-account/ 

7. Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the App, and the date of the latest revision will be indicated.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at admin@cleanme.co.uk