Because we are a marketplace of mobile car valeters and detailers, we don’t set the pricing our operators do. This way our customers can see a range of prices from nearby operators and can ensure that they are getting the best possible price for their mobile car wash. To see the pricing of mobile car washers in your area, download the app and add your location.

For the valet or detail to take place, the operator will require parking next to or in close proximity of your vehicle. This does not have to be on a driveway at your home, but can also be carried out on a public road as long as parking is available.

The majority of our onboarded washers will provide water for your valet or detail. However, there maybe some who will require access to water. Contact the washer you’ve booked through the chat function in the app to find out.

The majority of our onboarded washers will provide power for your valet or detail. However, there maybe some who will require access to electricity. Contact the washer you’ve booked through the chat function in the app to find out.

Payment is made when you book your car clean on the app. However, the payment will appear in the pending balance of your bank account and does not officially leave your bank until the job is completed. If your booking does not go ahead, the pending payment will be cancelled.

Download our mobile app and enable push notifications to receive updates on order progress, new messages from your washer and important announcements. 

You can book up to 28 days into the future.

If a washer has cancelled your booking, your pending payment will be cancelled and the funds will not leave your account. It can take up to 5 days for funds to settle.

When your booking is rescheduled, a 2nd payment is created and the original payment is automatically cancelled within a few days.

If a dispute needs to be made, we recommend reaching out to your mobile car washer, through the chat function in the app, and try to resolve the issue between the parties involved. If this doesn’t work, our team will investigate the issue and work towards a fair resolution.

Customers can cancel their booking anytime. However, if your booking has been accepted. You will be subject to a 25% cancellation fee if you cancel it with 24 hours or less notice.

To delete your account, follow the steps here.

To cancel your subscription, log in to your account on our mobile app, tap profile, tap my subscriptions and select the option to cancel your subscription. If you have received a 10% discount as part of your subscription. There is a 3 month commitment that coincides with your discounted subscription. After this 3 month period, you will be able to cancel your subscription. If you have received no discount on your subscription, you can cancel at anytime.