Setting up your Clean Me washer account

Setting up your Clean Me washer account is a simple process. Check out our quick start guide below for more details.

1. Create your Clean Me and Stripe account

Setting up your washer account

When you first install the App you will be asked to allow Clean Me to send you notifications. Please “Allow” this to ensure you are notified of key updates such as new orders and customer messages. 

Proceed to “Create Account” and add your details.

Select to sign up as a “Vehicle Washer”. 

Complete all mandatory fields. 

We require all washers to have vehicle valeting insurance.

Next, you will be prompted to set up your stripe account. 

Follow all the steps here to ensure you are connected to stripe so you can receive payment for your bookings.


2. Set up your service profile

Edit service profile

Go to the “Profile” tab and complete your “Service Profile”. This information is used for your business profile page on the app and is customer facing. We recommend using your logo for your profile picture and including at least 3-4 high quality images of your work and a unique description about your business to increase customer consideration.

Service Address: This enables us to match customers to you based on the addresses you’ve both provided.

Service Radius: This influences which customers can book you based on how far away they are from your service address.

Service Days: Select all days you are available for bookings.

Service Time: Set your start and closing time. This ensures customers can only book you for services that will be completed within this time plus 1 hour for travelling between appointments. For example your service end time is 5pm. A customer wants to book a 2 hour service with you. The latest they can book you is 2pm to allow 2 hours for the service + 1 hour for you to travel to the next appointment/home.

3. Set up your services

Add your Services

Navigate to the ‘My Services’ screen and add all the services you offer, their price and duration for all vehicle sizes. Once you’ve completed for one size, clicking on other sizes will give you the option to copy all inputs from the previous size to save you time, from here you can then adjust various elements as needed (such as the price).

You can also toggle specific services on and off on this screen, as well as adding custom services (e.g. Ceramic coating).

We recommend adding detailed descriptions of what each service entails as this is most favourable with potential customers.

4. Sync external calendars

Sync Calendars

Authorise the Clean Me app to add your external calendar. This not only allows us to accurately show potential customers your availability but provides you with a centralised place to view and manage all your bookings.

Clean Me Marketplace Ltd registered in England and Wales under the company registration number 13764339. Registered address: 3rd Floor Buckingham House, Buckingham Street, Aylesbury, Buckinghamshire, United Kingdom, HP20 2LA

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